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Absolutely Fantastic Kyle is absolutely amazing at his job !! This was the second time Kyle has sold one of my houses for me I wouldn’t use anyone else in Albany. He has amazing attention to detail, He gets the job done, selling my house absolutely stress free In 4 days could ask for anything better than that.
Jeremy was so easy to deal with and highly recommended from multiple people. He didn't make any promises he couldn't keep, and was always very upfront about what to expect and what was possible. Highly recommend him especially if you are selling from another state! He managed everything on my behalf which was a huge weight off my shoulders.
A great group to work with, they managed to sort out all the answers to questions I didn't even know I had.
"You’re a bloody champ, thanks for everything. Best in the business I say. Keep up the perfect work please and thank you."
"Efficient, Great communication, Quick responses."
Lee was fantastic from start to finish, going above and beyond at every step of the purchasing process. Overall very professional and a great communicator.
Jeremy gave us very sound advice about presenting the property for sale, including a very targeted marketing plan. He kept us informed at every step and went above and beyond to respond to potential buyer queries and organise inspections. Nothing was too much trouble. His knowledge of the Albany market meant we had a very quick sale that delivered above our expectations. We can’t recommend Jeremy highly enough for people seeking a friendly, personal and outstanding professional service.
Excellent knowledge of the market. Honest and reliable.
Jeremy and his team went above and beyond to help find the perfect property for me. Always communicated professionally and were extremely accommodating with my particular requirements, everyone involved made purchasing my first home a very positive and stress free experience!
I was extremely impressed with Jeremy’s handling of the sale of my property. He supplied incredible photos, the sale happened very quickly and liaison between the purchaser, Jeremy and myself was very respectful and polite. I would be happy to use Jeremy again as my agent for the sale of any property.
Very professional team and outfit, house was only on the market for 2 weeks, clear and precise communications, 5/5 stars.
"Lee was well informed of market issues. She explained lots of issues regarding selling and purchasing which were helpful as we had sold our property in Shark Bay and were looking to return to Albany. We knew which areas we were interested in and Lee was aware of where we wished to find a home. She was professional at all times and because of the distance factor for us Lee was always available any time by phone, text or email. Lee presents as a well groomed lovely lady who knows her profession."
"Everything was perfect and Lee covered everything well, professional and friendly."
"Lee was very helpful and has a vast knowledge of all things real estate. She kept in touch with us all the way through the selling process and everything ran very smoothly. Nothing was ever too much trouble and Lee made a point of following up any of our queries promptly and had every angle of the sale covered for us. Lee has a warm and caring nature but at the same time conducts herself in a very professional manner. We would not hesitate to use Lee as our agent in the future."
"Jeremy is a fantastic selling agent, I would not hesitate to recommend him."
"We felt super confident in the process at all stages and had so much faith in the team due to the professional, communicative, and confident service we received."
"My interaction with Jeremy - and the whole Merrifield's team - has been first-class throughout. Communication has been clear, concise and polite, and the sale of my property was handled with utmost efficiency. Jeremy displayed unusual integrity, a clear understanding of how to market a somewhat unusual property, and genuine warmth that made the whole process easy and enjoyable. Highly recommend, and deserving of both thanks and congratulations for a job very well done".
"People person/friendly and honest Amazing / in your best interest Great customer service /follow up "
"Professional, considerate and polite."
"The process of selling our property ran very smoothly and was nothing but a pleasant experience. Lee was extremely efficient friendly helpful and always made herself available to answer any queries we may have had. Her real estate knowledge was invaluable. She made sure to keep us informed about the progress of the sale. "
"We went over to Merrifield when Tommie first commenced with them, he was very helpful and keen."
Kyle was professional friendly and knowledgeable. He kept us informed the whole way through.
"Lee is extremely efficient, hardworking, thorough and co-operative. She is a good listener who strives to implement your wishes. Her advice is gratuitous and never wilful."
"It is with absolute pleasure that we pass on our thanks & regards to you, & all Merrifield’s staff for that matter! You all do a great job with managing our properties.
We have absolute confidence in your ability Nadine to be fair to us & our tenants. Appreciate that you love your job, it shows in your capabilities!
Once again credit where credit is due, and you deserve lots of credit!"
"Can I just quickly sing praises for Nadine before I sign off? That is one valuable Lady you have there…. She always goes above and beyond."
"Lisa has been exceptional to deal with. Fantastic property manager. Best of the best!"
"I have found Lee to be very professional and knowledgeable with all aspects of the purchasing process. She was easy to reach and always forthcoming with information. I would happily buy/sell with Lee in the future."
"Jeremy made the process of selling our house from the other end of the state very easy. Great communication, easy to talk to, very knowledgeable & professional."
"Very pleasing realistic and upfront. They communicate really well and kept me informed frequently along the process"
"Wonderful person to work with. Professional, provide an honest advice and support. Extensive knowledge of the market and delivered a great outcome."
"I was very happy with Merrifield Real Estate. They got me a cash buyer, would recommend them."
"Jeremy came highly recommended by good friends of ours who are long-term residents in Albany. They said he was very professional, honest, trustworthy and had an excellent knowledge of the market. We totally agree with their recommendation and will recommend him to anyone wanting to buy or sell a property in and around Albany."
"Jeremy responded to our inquiry all most immediately and spent a considerable amount of time on the phone discussing the property and answering all our questions relating to the property and the market in general in Albany. He and his team have been exceptional with immediate responses to questions and concerns relating to our offer and then the purchase. All our concerns where dealt with in a timely manner all the way from offer to settlement. A very professional and highly recommended team."
"Jeremy was very efficient and had all bases covered. He is a straight shooter and gave helpful realistic advice regarding pricing."
"Jeremy was great right from the start. Knew the market and obtained me a great price as well as keeping me up to date with what was happening right up to a past settlement."
"Lee Stonell, agent extraordinaire , was recommended to me by a good and trusted friend, himself experienced in property and a shrewd assessor of character and capacity. His recommendation was a God-send.
Lee is a person of high integrity, sound experience and with great ability. She is affable, empathetic and fair to both sides of any transaction, fostering a deal that both parties are very happy with. Lee regularly and competently communicated with all the parties participating in the sale process, those behind the scene as well as the main actors. Sometimes she calmly reminded people; sometimes she respectfully pushed. In my case, living in Perth, it was a boon to have great confidence in Lee keen sense of property value and market conditions. Clients certainly benefit from her helping them stay with the bounds of reality. I very much valued her sound advice. Lee engaged with 35 potential buyers for this property, arranging inspections, and accurately responding to any issues or concerns. Her flexible, stress-free modus operandi is a great benefit.
I observed that Lee is able to efficiently and effectively facilitate the processes needed by the multiple ancillary parties including lenders, settlement and any other real estate agencies, and tradespeople. She encouraged patience and wisdom when the finance path for the agreed buyers became briefly a bit bumpy. It was important to me that this tourist strata property be sold to folk who, as good neighbours, would be a blessing to the strata, increasing its pool of skill, experience and knowledge. Lee was able to foster and support the buyers through the short-term delays so both the price and the intangible objective were achieved. It was a very satisfying, fun process overall and we got to a good resolution and sale.
I am very pleased and thankful for my friend's excellent recommendation. Lee was everything as a person and an agent that he spoke of, and more. Thank you Lee. Your mission statement is a true representation of your work and way. I am looking forward to you soon working on the next property sale for me!
May you thrive greatly and be a blessing to many."
"Jeremy’s knowledge of the local housing market is excellent, great communication, Jeremy and his group of people at Merrifield are great to work with, we really appreciate everything they have done for us with selling the house."
"I purchased my house from Merrifield Real Estate, throughout the process l was assisted by Jeremy who l found very helpful and professional also, he was very prompt in returning my calls and put me in touch with a number of contacts l would highly recommend Jeremy and Merrifield Real Estate for their exceptional service."
"Dealing with Lee for the purchase of our new property went very smoothly, she is very easy to communicate with and we would be happy to deal with her again."
"Our land purchase was our first dealings in real-estate in Albany, Jeremy and his team were excellent with timely communication keeping us informed on each step along the process, couldn't be happier with our dealings with Merrifield Real Estate!"
"Thank you for being fair and reasonable, you've been a great property manager, one of the best I've come across and I would happily recommend you."
"Dealing with Jeremy in the sale of our properties is always a pleasure. Jeremy provides spot on market feedback to ensure sale of our properties have been achieved in a very timely manner. We value Jeremy's knowledge highly and recommend him wherever we can.
"Lee was very helpful and professional in the purchase of our new block always keeping us informed in the process making her a pleasure to deal with. Our family has dealt with Lee previously and her professionalism is second to none. From the inquiry at the start to the purchase at the end nothing was ever too hard and she was always just a phone call away during the process. Thanks for your help in securing our dream block Lee.
"Lee was absolutely amazing through the whole process of selling our house. She explained everything thoroughly and was always available to help. Lee was always professional, positive and willing to go the extra mile, I really felt valued as her client, I would highly recommend Lee for your real estate needs."
"Jeremy and his team were absolutely amazing to work with, professional, honest, and just a fantastic experience in selling our property in Albany. Jeremy got the asking price for the property that we had stipulated. His communication and keeping us in the loop and updated was exceptional and Jacqueline ensured that the whole process flowed smoothly and settlement went without a hitch. I cannot recommend them highly enough."
"As a buyer, I found that Jeremy provided a prompt efficient service and obtained answers to all my questions. Really helpful."
"I was recommended to use Jeremy for my recent sale and he did not disappoint. He kept me abreast of any developments and made the sale process painless. I was very happy with the outcome."
Once again Kyle has been amazing to deal with. He always showed his professionalism to both us (the seller) and the buyer, to ensure we both received the desired outcome. He had increased knowledge of the market in the area, and I would recommend him to anyone wanting to sell or buy a property in the future.
Kyle’s sales strategy proved to be a winner. Kyle showed his knowledge and experience selling the property and within 2 weeks of listing also selling at full price. Can highly recommend Kyle and as previous sellers recommended him to us.
|"Being first time sellers we really appreciated Jeremy's support and advice every step of the way. He was down to earth, very easy to deal with and only too happy to answer any questions we had. Jeremy and his wonderful team did a fantastic job of marketing our property and finding suitable buyers. We highly recommend Jeremy and the Merrifield team."|
I just want to pass on our appreciation for the fantastic service our Property Manager, Liz Duncan provides. Over the past few months there have been a number is issues Liz has dealt with. She is very prompt and thorough and we couldn’t be happier with the management of our property. Liz is certainly a credit to your team.
Kyle has sold 2 homes for us now, and I say "homes", for a reason. Both houses were built specifically for our needs at the time, making them both unique and "not the run of the mill" homes. Kyle is the type of person who builds a relationship with his clients and in his own inimitable way, manages to give a realistic view of what to expect during the selling period, which may not be as quickly as you were hoping. Never once during the process of selling our homes did we waver from trusting Kyle’s professional and thorough work ethics. Brian and I would recommend Kyle for his great people skills, attention to detail and most of all his devotion to his current profession. Once again, thank you Kyle, we really appreciate all your effort.
The combination of Kyle’s approachable personality, thorough real estate knowledge & fantastic work ethic has once again made selling our property an easy process with a great result.
Kyle knew and understood the kind of property I was looking for and helped guide me through the available properties on the market, what I needed to do and what to look out for. Initially, the properties I was interested in weren't available for one reason or another, but we stayed patient. Kyle was always willing to answer questions and refer me to other parties who could help me out. We eventually struck gold and I ended up with a property I'm more than happy with. I know next to nothing about real estate, but everyone I speak to and show the property to all say I've done extremely well. Couldn't have done it without Kyle. I don't trust real estate agents, but Kyle has warmed me to them. Will certainly recommend using Kyle to anyone, especially first home buyers, in the future.
I would happily recommend Kyle whether buying or selling your home. Kyle was always very prompt in answering/explaining any questions in regards to the sale of our property during and outside of normal business hours (and we had plenty.) Kyle conducts himself in a friendly and professional manner which ensured a smooth process in selling our house. Thanks again.
Up until yesterday, I was the owner of a property in Collingwood Heights. I have since sold the property. Throughout the 18 years that I have owned the property I have always used the property managers from your company. I just wanted to let you know, that Liz Duncan has done an exceptional job in looking after 7 Eclipse. It has not always been easy- with the tenants often late in paying rent and attending to issues around the house. Liz has, at all times, been professional and easy to deal with- in sometimes difficult tenant situations. She comes across as firm, yet fair and has always had my best interests at heart. I cannot fault her communication with me- even though at times I was in remote areas that had no mobile coverage. Liz is a great asset to Merrifield and I think it's important that she is acknowledged.
I'd like to thank you personally for your professionalism in managing my property. I am very grateful to you and your team and couldn't have been happier. I will definitely recommend you to anyone I know who might be looking for property management. You are all so friendly and helpful.
Thank you again and all the best for the future.
Kyle was straight up with his expectations for the sale and was spot on with his market appraisal.
Your reputation for communication and service is outstanding. Your property management has been exemplary in every instance and we would not hesitate to recommend you to anyone
Kyle was very straight forward with the potential buyers he had for the house. Also went out of his way after work to get papers signed before the weekend, I would highly recommend Kyle for a seller or a buyer.
Kyle was fantastic. We were at the buying end of a very difficult sale due to Landgate titles being applied for etc. It took a whole year. It was no one’s fault but just the nature of the particular sale/buy. Kyle kept us informed every step of the way and was very reassuring. He is friendly, knowledgeable, and prompt for meetings and call backs. 100% would we go to Kyle again if we were looking at selling or buying again.
Kyle Sproxton made selling our house a very positive experience. All the way through he was transparent with us about what we could expect and really went the extra mile to get the result we were looking for. We’d happily recommend him to anyone, he was a breath of fresh air. Three words would describe Kyle, professional, innovative, and friendly.
Kyle was friendly and very approachable. His dedication to clients from the seller’s perspective and the buyers which we were was impressive. Integrity is not something that is always represented in the sales industry, but Kyle was always true and honest. I would recommend him whenever to anyone wanting a caring, effective, and open Sales Executive. He's past being just a representative. Thanks Kyle.
Jeremy and his staff were always courteous, had the answers to all questions and returned phone calls in a timely manner.
|Jeremy was professional, timely and very personable, making the whole process of purchasing the house a very straight forward and comfortable exercise. In leading up to making our decision to first come down to Albany, he sent us photo's as soon as they became available and kept us up-to-date at every juncture. The simplicity made it a pleasure in doing business with Jeremy and Merrifield Real Estate, and I wouldn't hesitate in going to him for our next purchase.|
Thanks so much to you and all the Merrifield team, it has been such a pleasure to organise renting my place with you all and I really appreciate your efforts to find me great tenants and the quick timing of it all!
Very professional. Explained everything in detail being very direct and to the point covering all the positives and negatives so you knew what to expect.
I would use Kyle again for my sales needs he was professional and friendly without being pushy. He was clear and easy to understand. would explain things easy and made me feel comfortable with asking questions.
The company treated me well and was very efficient, Kyle did a fantastic job in selling my home and I would recommend him to anybody.
Kyle carries out his work in the most professional and transparent manner we could ask for, He was very responsive and reliable throughout the whole process making it stress free.
Kyle Sproxton was helpful, reliable, and patient with all my requests.
|Jeremy did an excellent job selling our property. He was very straight forward and realistic and I never felt pressured or subject to hyperbole. We were always informed immediately of any developments in the process. He knew his market extremely well and was able to obtain a fair price in a reasonable time-frame. We have used his agency before, both buying and selling real estate and have always felt satisfied with the outcome. Highly recommended.|
Kyle was helpful from the start he was straight to the point, professional in every way and did all that he could to help with the sale of my property.
The experience selling our house was seamless under Kyles’s guidance. He has a broad knowledge of the current market and is therefore able to list at market value accurately. Kyle was able to guide us so proficiently through the process, that little was left to chance. His expectations and standards are very high in regard to the appearance of the property during the sale period. He has a keen eye for detail so easily overlooked. This is where his communication style shines! Kyle always left decision making to us without any pressure and maintained his professionalism throughout the entire process. He was also very positive regarding the prospects of sale of an old home. He always made us believe we would sell, and we did, quickly! The sale was efficient, all in all a very enjoyable experience. We would recommend Kyle for your property dealings, and we would most certainly seek him out again for future real estate dealings Thanks Kyle.
|After contacting Jeremy to view the property, he arranged the inspection overnight as we were able to come to Albany the next day. He was on time, friendly and easy to communicate with. All the staff at Merrifield have been exceptional throughout the purchase of the property. Highly recommended... Cheers|
Outstanding, company and staff excelled in all areas, very professional, friendly and helpful. The whole process flowed smoothly and I felt at ease throughout. Thank you.
Jeremy and the team at Merrifield are a wonderful business to deal with, I could not recommend them more highly.
After having dealt with another local real estate and been nothing short of disappointed, a friend recommended that I speak to Kyle, Wow! In retrospect I wished that I had listed the property with him from the onset. Kyle is so well suited to this job, personable, honest, yet with integrity and professionalism, the whole process from listing right through to settlement was a breeze. I was kept informed at all stages. I would have absolutely no reservations in enlisting Kyle's services again and have certainly been telling acquaintances that are looking at buying or selling property in the Albany region to seriously consider Kyle as their agent, I could not be happier with the outcome.
We were very happy with the regular communication and professional way that Jeremy and his team dealt with our transaction. The banks were responding very slowly and he was able to help us get an extension to the finance clause. With COVID things progressed a little differently to the usual way however the electronic form of offer and acceptance worked well. Very happy to work with Jeremy again if we have the opportunity.
Very helpful, professional, knowledgeable, and diligent. Kyle made the process of selling our block quick and stress free.
Very supportive with clear guidance throughout the offer process.
On a personal note, I want to thank you from the bottom of my heart for the last 4.5 years, your personal service and professionalism in my opinion is un-matched in your industry, and also the company Merrifield is also the best I have ever had to deal with.
Really great service from Carly and the team @ Merrifield. Thank you so much for being so fab and making the process seem really easy! Great communication from you guys left us feeling full of knowledge on the process of buying our new home.
Carly was fantastic from start to finish. If something wasn't clear she always answered with great details. She was always professional. We were very happy with her exceptional service. A pleasure to work with.
Just exceptional service and delivered what he promised.
Highly recommend and most definitely, would recommend your agency to anyone looking for an Agency!! Kyle was above and beyond.
Kyle was extremely professional and helpful. We would definitely go with him again!
Kyle was fantastic and always kept us up to date with the progress on the sale of our new block. He was very friendly and answered all of our questions. He was very professional and really cared about our wants/needs when purchasing our block of land. Kyle and the Merrifield team were a pleasure to deal with.
I would definitely use Kyle again, very good service!
Kyle was very professional and informed us at all times about what was going on with the sale of our property. He gave us sound advice with regard to the price it should be listed at and also how best to present and market our property. He worked with clients on his database while trying to sell our house and offered them the chance to view our property as soon as they could and the results of this were amazing. Two very good offers came in on the same day and this happened only four days after our property was advertised on the internet. One of these offers was above our asking price!!! Needless to say, we were very impressed and would highly recommend Kyle as a salesperson to anybody who might be thinking of selling or buying a property in the future. Well done and a huge thank you Kyle.
Kept us informed! – When we told Kyle what we were looking for in a house he found the perfect one for us. He made the buying process super easy and as stress free as can be, especially being first.
Friendly, relaxed and informative. Kyle was right on to the task. He kept me informed of all that was going on.
Kyle was very honest, prompt, and available, no time was wasted very clean and fast transaction.
I would use Merrifield Real Estate again as there service was excellent.
Carly is fantastic! Very courteous and knowledgeable.
Great Experience. Kyle was super helpful and went out of his way to find the right house to suit my personal style. Would highly recommend him and will use him again if the time comes
Dealing with Kyle Sproxton was the best decision we have ever made regarding selling our property. Kyle was a consummate professional from the start, he was always putting out best interest first, and only dealt in facts. He was able to find a buyer for us through his excellent listening skills and achieved a very pleasant outcome for the buyer and the seller. His attention to detail ensured that the whole process was smooth and stress free on our part, and I’m sure the buyer felt the same. We would not hesitate in using Kyle in the future and also recommending him to prospective buyers and sellers.
Very professional, very pleasant, very good at her job.
I have always found Carly to be helpful and trustworthy.
The team at Merrifield (Property Management) are very efficient compared to what we have had before. Keep up the good work.
Carly has turned our rentals around – giving sound advice and with a very low tolerance to shady tenants. We are very happy with Carly and Nadine.
We have found Carly to be very professional. Carly is always prompt when returning calls, she has a good understanding of the real estate industry and is most helpful. We would have no hesitation in recommending Carly to other property owners for management.
A diligent, pragmatic and commercial property manager. Always thinking about serving her clients interests fairly and properly.
I have a lot of confidence in Carly.
We have known Carly a number of years and found her to be polite and have a great understanding of her profession. We would recommend her to others as honest and friendly.
Kyle was very efficient and gave us a lot of his time. His patience and assistance were extremely appreciated, and his knowledge of the property was excellent.
Very approachable. I felt he was very understanding and went above and beyond to make it an enjoyable experience.
We were kept up to date with everything that was going on all the time. I like being informed of everything. Thanks again Kyle.
Kyle is an asset to any team. He has a very straight to the point/matter of fact approach without being arrogant.
We were very happy with the service Kyle provided us. He was very accessible, helpful, and friendly, and got us a good outcome in the sale of our house.
We were both extremely happy with Kyle he was an excellent choice as a real estate agent. His knowledge and his pleasant nature made it so easy for us to feel confident in his selling of our property. After receiving the offer on our property after only 4 weeks on the market, Kyle was always keeping us inform as to the progress of the sale and the final settlement. We would highly recommend Kyle as an agent and would definitely use him again in the future.
Our agent Kyle Sproxton is a valuable and highly recommended agent and with his amazing effort, communication and knowledge of the real estate market we were able to purchase our property. Being first home buyers, he was very patient, honest and forthcoming with everything we needed to know. He was there for us anytime of the day and could provide answers to our questions. I would highly recommend him to our family and friends. A big thank you to Kyle!
Awesome Real Estate Agent - Kyle is very efficient and sold our house very professionally. I fully recommend Kyle Sproxton to sell anyone’s house.
Thank you, Kyle, for the overall service you provided in selling this property. The advertising coverage embraced all media outlets and ultimately delivered the successful sale of the property. Your feedback on all matters was always detailed and concise and appreciated. Your dealings were always of a professional nature and sympathetic of the background to the sale of this property.
Bill & I found Kyle and the staff very conscientious and helpful right through any hiccups and minor problems. Kyle was always very approachable.
Excellent sales skills. Very conscientious courteous and considerate of our requirements. Lots of effort put in to achieve the end result.
We were very happy with Kyle's manner and professionalism. We will definitely use him again if we buy or sell property!
We originally appointed Kyle to sell our block and although he was only new to the job, we were extremely impressed by his professionalism and knowledge. We then changed our mind and decided to build on our block and got Kyle around to our house for an appraisal. We signed up and within a few days Kyle contacted us with a potential buyer, they visited the property to put in an offer! Within a week!
The market research provided to us was outstanding, and Kyle kept us abreast of everything that was happening. Delays were communicated and he really stepped us through the process. He is professional, fun and a very hard worker. I have pretty high expectations and I was not disappointed once. You can’t go wrong getting Kyle to sell your property.
Kyle really cared about our situation and genuinely wanted to help us. He has a good sense of humour. We received lots of feedback.
Lisa, Thank you for your professionalism and outstanding property management skills. We are thrilled to be back in our own home and it has been cared for so well in our absence.
I have known Kyle for a few years now in Albany and he is very professional in his business dealings and works hard for his clients. I highly recommend Kyle for your next property purchased.
All aspects handled most professionally. Good follow up.
(Jeremy) Took care of any issues making it stress free for us.
Why would you use this Sales Representative again? Service and ease of transaction.
All aspects of service of high standard. Very happy. Thankyou.
It has been a pleasure meeting & working with you with a very favourable result for us both. We will not hesitate to recommend you to others and we will definitely be in touch should we need to buy/sell another property.
Why would you use this Sales Representative again? Service and ease of transaction.
Why would you use this Sales Representative again? Excellent up to date information regarding sales data
The whole team worked well together and we feel they went above and beyond the call of duty. They were not affraid to show is the odd house "The Mistery House". Reading between the lines and working out what we actually wanted.
Wanted to pass positive feedback on Colleen with the work she did on our behalf to get our rental returned to us in such a clean and presentable condition. Colleen acted in a strong decisive timely controlled manner and never wavered from the right course and we can't speak more highly of they way she handled things always keeping us informed and in the end the house is as we expected but im sure without her efforts it could have been much different.
Sales agent was both professional and personable. Friendly, patient, forthcoming, non-pressuring. Open lines of communication, willing to follow-up questions and enquiries. Seemed to have both parties best interests in mind.
Friendly, courteous, no pressure, kept in touch with us over a couple of years with suggestions - until we made purchase.
Yours is the best real estate agency I've ever dealt with. Many thanks. If we ever sell (unlikely we love it too much!) we'll be back to you.
We are always pleased with the service provided by Jeremy and his team, their knowledge and experience was invaluable, along with professionalism and ability to get to the bottom of a situation quickly exceeded our expectations even when not Jeremy's dept he always helps. Such a commitment to customer service is to be commended. Your advice was greatly appreciated.
On a scale of 1 to 10 would you recommend Merrifield Real Estate to a friend or relative? 10 - Absolutely will scream it from the highest building in Albany!
We welcome your suggestions or comments regarding our website. Only website that provides lots of information and photos especially great when searching properties from interstate and like myself didn't inspect home in person.
Lisa has been an excellent ambassador for your business. She is reliable and highly professional and has provided excellent advice, as an example of best practice she would be the person to emulate. For someone so young to be as good as she is, is remarkable. I hope you get the chance to compliment her!
Merrifield Real Estate understood what we were looking for, didn't try to push us into something we didn't want. No pressure, helped out when the bank was being hard to get along with.
Jeremy's expertise and professionalism is second to none and we look forward to dealing again in the future.
We'll recommend you all to anyone, with Thanks
It's refreshing to deal with a sales rep who is not pushy and who is up front and honest with information. These qualities together with a willingness to be available for a chat (whether it be in person, on the phone or via email) as Jeremy was, are far more effective at building rapport, winning trust and ultimately winning the transaction.
Colin was totally genuine, honest and helpful throughout the whole transaction process. He always responded quickly to queries and explained things to be easily understandable. He has a lovely friendly manner and was an absolute pleasure to deal with. I would recommend him to anyone. Also Lisa Dunham has been very helful and efficient. Excellent Staff.
In a time when customer service is almost non-existent it's nice to know Merrifields is a company you can rely on and trust.
Jeremy was always professional in his approach. I always felt I was being given his honest opinion and that we were "important", rather than just being another client on the list.
Jeremy, thank you for selling our property. We wanted a professional that understood the house and could appreciate it's uniqueness. You and your team were fantastic. Albany's best real estate agency and team.
We found Jeremy to be very honest and not at all "pushy". He was easy to approach, and obliged when we needed to check details.
Professional, competent and friendly service. Thank you Colin and Michelle.
I've recently recommended Merrifield on an online Albany Facebook page... we think excellent.
Very efficient and businesslike, respectful and pleasant to deal with.
Very personable and explains clearly.
Everyone was really good at Merrifields. We had very good service and no improvements necessary.
Jeremy was exceptional, a 10/10. Fantastic service and everyone was very good to deal with.
The service was always professional, prompt and I had every question answered. Jeremy is obviously in this business for a reason, the way he personally handles his clients I have never seen or experienced before.
Excellent progress reports on property sale by phone and email, even when we were travelling.
We had a fantastic experience with Merrifield Real Estate and all staff were very good too.
Professional, knowledgeable and prompt.
The services offered by Merrifield Real Estate are oustanding, professional, informative and friendly. Our residential purchase in Albany has been by far the best real estate experience we have ever had.
Just a quick note to say thanks for getting in touch with my friend's parents. They were very impressed with you. I'm not surprised at all given your fantastic ability. And of course your never failing professionalism.
You made buying a house almost too easy!
I'm just writing to say a big thank you for your efforts and professionalism throughout the sale of our home. We have certainly appreciated knowing that all has been in hand every step of the process. As discussed before we appreciate your openness and honesty/integrity throughout the process and can see why Simon recommended we get in touch with you.
I want to thank you for taking time out to have a chat with me last week. Your insight into the current market was most helpful.
I wish also to complement you on your forthright friendly manner, I can see now why Jim recommended you, I was impressed with your way of thinking, I am sure you will go far.
I will have no hesitation in using you or recommending you in the future should I need to do so.
We wanted to give you something as a thankyou as dealing with yourself and everyone there was the easiest part of the process. After having the problems with our bank when it should have been all straight forward we were thankful we had you at the start to get us moving and give us all the info we needed.
Jeremy was outstanding in all areas, precise, genuine, highly efficient, great communication, great personality.
The agent did his very best to find us the best value house available in our price range of $420,000. Our whole family are very impressed with our purchase.
Thanks to all at Merrifield for finding me such a good tenant and if I lease again it will be through you and I will recommend you.
Today I had the pleasure of inspecting one of my houses. I was so pleased with the condition of the place I would like to extend my thanks to you, Lisa and any other staff member involved for the excellent work and attention to detail. The previous tenant (recommended by Lisa) have left the place in the best condition I have seen for some time and I feel this is primarily to do with your teams work and diligence.
You are the best agency we have ever dealt with..and we have met a few in the last 40 years!!!
We wish to thank you for your assistance and be assured that we will recommend your services to friends in the future.
We are happy with all aspects of the management of our property. Thank you!
Congratulations on this month's property newsletter. As you say in the industry "it ticks all the right boxes"... very cleaver layout, excellent graphics, interesting content and has a great "feel" about it when you read it.
You have obviously put a lot of time into designing the layout and for what I see have been very successful with the end product.
I look forward to reading many more to come, well done.
Loved the newsletter, congratulations to Michelle.
Like the informative newsletters each month to keep us up to date.
Leonie and I would like to thank you for your time during our trip to the Albany area, especially the conversation on property prices.
This gave us a good insight into prices as we went forward in the process to purchase a property in the Narrikup area that has settled this week.
Happy with the quality of the service.
The end of year financial report is very good - better than before.
Team work is the key to a smooth transaction and it is very nice to know that we can work well together as a team to get the job done. My job is made a whole lot easier when I have a professional who is on the ball and does his job extremely well. To the team at Merrifield - keep up the great work.
Just wanted to say a long overdue thank you for all of the time and effort you put in to try to find us a suitable house to purchase in Albany.
You listened to our requirements and you worked very hard to fulfil them for which we are grateful. If ever we need a property in Albany, or know of anyone else needing one, we shall get in touch with you again.
Thank you for all your service over the years since 2004.
I would recommend Jeremy & the team to anyone as they are true professionals. They go out of there way to help. We have done business from a long way away and it went through very smoothly. I wish Jeremy & the team all the best.
The radio show is fantastic. Always interesting and up to date comments. We like the state & national references also the board spectrum of real estate.
We think all your team do a great job, in particular the performance of the property management department. When she sends her property inspection report ( 26 Shorts Place, Mira Mar), the accompanying photos show with great clarity what maintenance issues need attention.
Just a quick note to congratulate you on your ACCI Industry Development Award. A fantastic achievement and testament to the work you and your team does.
We would like to thank Jeremy and his staff for the service we received from Merrifield Real Estate. From the time from the first visit to our final settlement it was superb. Many thanks.