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"Jeremy and his team were absolutely amazing to work with, professional, honest, and just a fantastic experience in selling our property in Albany. Jeremy got the asking price for the property that we had stipulated. His communication and keeping us in the loop and updated was exceptional and Jacqueline ensured that the whole process flowed smoothly and settlement went without a hitch. I cannot recommend them highly enough."
"As a buyer, I found that Jeremy provided a prompt efficient service and obtained answers to all my questions. Really helpful."
"I was recommended to use Jeremy for my recent sale and he did not disappoint. He kept me abreast of any developments and made the sale process painless. I was very happy with the outcome."
"I found Jeremy very patient, kind and approachable and extremely helpful-he worked around my busy schedule and always got back to me promptly. I never felt not listened to or rushed in my decision making and found him a very genuine man."
|"Being first time sellers we really appreciated Jeremy's support and advice every step of the way. He was down to earth, very easy to deal with and only too happy to answer any questions we had. Jeremy and his wonderful team did a fantastic job of marketing our property and finding suitable buyers. We highly recommend Jeremy and the Merrifield team."|
"Jeremy was very friendly and professional. He made the whole process feel simple and was extremely helpful in getting us settled quickly."
"Jeremy was good to deal with and was very professional as was all the team at Merrifield's and our sale all went very well. Thanks Team!"
"Jeremy was great to work with when buying our unit. He understood what we were looking for and what would suit our needs. He was accommodating, professional and easy to work with. His staff also provided excellent customer service and nothing was to hard, was a pleasure dealing with Merrifield Real Estate."
Communication, knowledge, friendly and good bloke. Jeremy and his team are 2nd to none, an absolute pleasure to work with such a great team. If you are about to sell, then Merrifield are the one's to do it.
"We recently sold our home and after a few chats with other real estate agents, chose Lee to sell our property. Lee was very professional, knowledgeable and was spot on with the estimated price she thought our house would bring. Lee was very friendly and just a text or phone call away with any queries we had or updates she had. After our home open, Lee was very detailed with feedback and we sold quickly. After a very positive experience, we highly recommend Lee."
"Jeremy and his team were excellent to work with and made you feel happy with there quick responses to emails and phone calls."
"We would definitely use Lee Stonell again as a sales representative. She was very knowledgeable and we found her to be very professional. She kept in close contact about buyer interest, home open feedback etc and was available any day of the week. We found her advice comforting as we had not sold a home before and her estimation of sale price was extremely accurate. Overall, a great outcome for us with no stress."
"Jeremy has a vast knowledge and ability in real estate marketing. We were recommend by a friend, as they had a great experience selling their property. The experience that we had was a pleasant one .We had a consultation which was to explain and talk us through the contract of sale, he has great communication skills and friendly to talk to. If I had another property to sell I would go with him after the experience we had."
"Lee was fantastic in finding us the right home and then supporting us through the purchasing process. Highly professional, efficient, and thorough understanding of the processes required to get through to settlement."
I'd like to thank you personally for your professionalism in managing my property. I am very grateful to you and your team and couldn't have been happier. I will definitely recommend you to anyone I know who might be looking for property management. You are all so friendly and helpful.
Thank you again and all the best for the future.
"I would recommend Jeremy and his team at Merrifield Real Estate to anyone. He couldn't do enough for me in helping to sell my home. Jeremy is very professional, friendly and trustworthy to say the least and I am very happy with the result."
"Jeremy was very professional and caring from the start to the finish. We are so pleased with how smoothly the sale of our house went. Thank you Jeremy and staff."
Thank you Jeremy and your team for working so hard to achieve the best result and for an overall positive experience selling our home. You are giving with your industry knowledge and always provide the best service and support to your clients. Your enthusiasm is contagious and you certainly know how to sell homes.
"Excellent knowledge spot on everything he said, couldn't be happier."
"Lee has been extremely prompt and professional in all her dealings with me. Nothing was too difficult, and she went out of her way to make the sale smooth, even engaging a plumber to fix a last minute issue. An excellent operator."
Your reputation for communication and service is outstanding. Your property management has been exemplary in every instance and we would not hesitate to recommend you to anyone
"Very proactive which resulted in a quick sale, I would recommend dealing with Jeremy for any sales."
Jeremy is the best real estate agent I know in the industry. He is genuine, trustworthy and professional on all levels. I could not recommend Jeremy enough to anyone seeking to buy or sell a property, he was a pleasure to deal with. His knowledge, willingness to assist and communication through all stages of my experience of buying a house was simply outstanding. Thank you Jeremy and your team too.
Very knowledgeable of the housing market. Always available and responded immediately to any of our queries. As we were travelling throughout the process of selling our property, we really appreciated the way he handled the sale.
Lee went above and beyond and was so personable and friendly. It made buying a house in this crazy market more calm and manageable. She always found time to answer our many questions and encouraged us to ask more to feel confident in our decisions. Thank you for all of your support and assistance Lee!
Helpful, nothing was too hard. Provided an honest summary and opinion of the property.
Jeremy has a very astute knowledge of the Albany market and has been an absolute pleasure to work with. His time taken to explain intricacies of selling a property was so helpful and made the process so easy. He kept in constant contact during settlement even when my bank was being difficult! Great work Jeremy thank you very much.
Jeremy was recommended to me by a local friend insisting Jeremy was the hardest working agent in Albany. Some months later after others had failed we had a signed contract above asking price within 3 weeks. This man is on my Christmas list for a few years to come! Thank you Jeremy, job well done!
Very happy from start to finish. Jeremy is very easy to deal with, made the whole process very smooth.
Kyle was fantastic. We were at the buying end of a very difficult sale due to landgate titles being applied for etc. It took a whole year. It was no ones fault but just the nature of the particular sale/buy. Kyle kept us informed every step of the way and was very reassuring. He is friendly, knowledgeable and prompt for meetings and call backs. 100% would we go to Kyle again if we were looking at selling or buying again.
Kyle Sproxton made selling our house a very positive experience. All the way through he was transparent with us about what we could expect and really went the extra mile to get the result we were looking for. We’d happily recommend him to anyone, he was a breath of fresh air. Three words would describe Kyle, professional, innovative and friendly.
We have known Jeremy for many years and always find him great to deal with. Jeremy is trustworthy, honest and professional and we wouldn’t hesitate in recommending him (and his team) to friends and family in the future.
Our mortgage broker, settlement agent and financial institutions let us down with poor communication and numerous changes to our settlement date. Merrifield were exceptional in communicating and placated the obviously frustrated vendor enough to avoid us incurring additional financial charges.
"He was very helpful and knowledgeable highly recommend him."
"He always replies to my message immediately even at night time. "
Lee's knowledge of the local market is very extensive. She spoke with me honestly about how the market was tracking and was realistic about an asking price and time it would take to sell the property. Lee sold my property for the asking price in a short time frame. I appreciated Lee's kind, helpful and non-pushy approach to securing and managing the sale of my property. I would highly recommend Lee's services and would directly engage her again as my agent in Albany.
Jeremy's knowledge of the market was spot on. He recommended a listing price lower than a competitor and I trusted his judgement which turned out to be almost spot on. We got two potential buyers almost immediately and he managed to navigate a lot of complexity and negotiate successfully with all parties and keep me updated at all times. In the end very happy with the outcome and I have already recommended Jeremy to business contacts and friends.
We found Jeremy very professional and a pleasure to deal with. We were always kept informed on the Market and current trends. His staff were very friendly and always willing to put in the extra effort for a successful outcome. We will be using Merrifield Real Estate again and have no problem in recommending their services. Very HAPPY Customers
Jeremy is amazing, always acting in our best interest and going above and beyond for us.
Kyle was friendly and very approachable. His dedication to clients from the sellers perspective and the buyers which we were was impressive. Integrity is not something that is always represented in the sales industry, but Kyle was always true and honest. I would recommend him whenever to anyone wanting a caring, effective and open Sales Executive. He's past being just a representative. Thanks Kyle.
Jeremy is well connected businessman in greater Albany area and has advanced knowledge of property market in general and in Albany in particular
I would absolutely use our sales consultant again and we happily recommend them if people mention they want to enter the housing market
Jeremy and his staff were always courteous, had the answers to all questions and returned phone calls in a timely manner.
Good local knowledge and response time. Extensive Australia wide buyer contact list and competent deal closing skills.
Jeremy was incredibly professional and approachable. He supported our first home purchase and helped answer questions we didn't even think of asking. He was available whenever we needed every step of the way.
We have always dealt with Merrifield Real Estate and have no reason to change.
"Can not fault Jeremy"
Jeremys knowledge of the local market is second to none!
Jeremy was very professional and easy to deal with through out the process. He and Jacquelene are quick to respond to any inquiries and always kept us up to date on the progress.
|Jeremy was professional, timely and very personable, making the whole process of purchasing the house a very straight forward and comfortable exercise. In leading up to making our decision to first come down to Albany, he sent us photo's as soon as they became available and kept us up-to-date at every juncture. The simplicity made it a pleasure in doing business with Jeremy and Merrifield Real Estate, and I wouldn't hesitate in going to him for our next purchase.|
Outstanding in every aspect. Communication skills, attention to detail, swiftness of paperwork, flexibility arranging appointments, ability to understand our requirements, superb forward planning and well researched advice.
Jeremy is easy to deal with and very patient and very considerate. He is helpful and understanding. All our transactions went pretty smooth. He has done a good job helping us.
Thanks so much to you and all the Merrifield team, it has been such a pleasure to organise renting my place with you all and I really appreciate your efforts to find me great tenants and the quick timing of it all!
Excellent, professional, knows what she is doing and does it well. My house sold in a blink. I didn't have the time or the energy to be involved in the sale, Lee did it all and I got the best outcome possible.
Excellent, professional, knows what she is doing and does it well. My house sold in a blink. I didn't have the time or the energy to be involved in the sale, Lee did it all and I got the best outcome possible.
Lee kept us informed on any interest in the property and tried very hard to get us a sale. Lee was very forthcoming with information when asked and helpful with answering questions when it came time for settlement. The property was advertised well and Lee had a good understanding of the market and who our prospective buyer might be. Lee was very professional at all times.
We were extremely pleased with the service offered, prompt, honest and clear communication helped us make difficult decisions and manage to sell our house and move on with our lives! Thank you
I would use Lee again she communicated with me very well
"Absolutely professional and friendly"
More than happy to have Jeremy to guide me through my real estate journey. Always very professional and a pleasure to know. He has a fantastic team too!
Very professional. Explained everything in detail being very direct and to the point covering all the positives and negatives so you knew what to expect.
I would use Kyle again for my sales needs he was professional and friendly without being pushy. He was clear and easy to understand. would explain things easy and made me feel comfortable with asking questions.
A very professional and urgent approach to real estate. Prompt responses and detailed explanations throughout the entire process. Cannot recommend enough.
The company treated me well and was very efficient, Kyle did a fantastic job in selling my home and I would recommend him to anybody
I found Lee very helpful. As I was going through a stressful time when selling the Units I felt I could leave everything to Lee without me worrying about a thing. I wouldn’t hesitate to use her again. Thank you Lee for taking care of me.
Lees knowledge of the Market was very good and everything went smoothly and quickly
Lee has been terrific to work with. She was always well-informed and helpful. All the stages in the sale process were handled professionally and explained fully
It was very easy doing business with Lee. She was always professional, knowledgeable yet very personable. I would have no hesitation in selling future property with her.
The advice from Jeremy was perfect
Once again, Jeremy has provided us with amazing service and valuable advice in selling our investment property. We know we can trust Jeremy with his up to date knowledge of the market, economy and what potential buyers are looking for. Ultimately Jeremy found the right buyers at the right price and we are now on to our next building project.
Jeremy Stewart was one of the most honest and professional people I have ever dealt with. We met with him and explained what we did and didn’t want even if we chose a house to look at and he didn’t think it was appropriate, over priced or wrong area he would tell us.as we live in Perth it was a bit hard but whenever something came up he would give us a ring and we would look at it on line or go down and have a look so he would give up his personal time to help us find our home which he did. His staff also at Merrifield are amazing people so friendly you almost feel like family. I would highly recommend Jeremy and his staff to anyone looking for a property.
Jeremy is very knowledgeable of the market and was helpful.
Jeremy and his team were very professional at all times. Listed property very quickly and provided feed back on a regular basis. The property was marketed to a very hide standard. Can highly recommend
Jeremy and Jack were amazing throughout the entire process! Always kept me up to date with the progress and nothing was too much. Thanks again!
Kyle carries out his work in the most professional and transparent manner we could ask for, He was very responsive and reliable throughout the whole process making it stress free
I've been blown away with how fantastic you have been through 2 rental properties with every step of the process in person and via email as well as just how great the team down there is with everything done so smoothly, professionally and in a very friendly manner
Jeremy had an excellent knowledge of the local market and was great to deal with. He was easy to deal with and very professional.
Kyle Sproxton was helpful , reliable and patient with all my requests
Jeremy and his assistant Jacquelene have been dealing with us and our purchase of land. They both have been incredibly great to deal with over this period. We would highly recommend them. Special mention to Jacquelene as she listened to us as clients and was very punctual with email responses and that was very important to us. Best team we have dealt with and would deal with them again in the near future. Well Done Jeremy and Jacquelene
Great marker knowledge, very easy going and focused
Kyle was helpful from the start he was straight to the point, professional in every way and did all that he could to help with the sale of my property
Lee is efficient, reliable, trustworthy and friendly. Nothing is too much trouble for her and she is always happy to listen and help. We have used Lee before, and if we buy or sell in Albany again, we will definitely be using Lee for the transaction again!
|Jeremy did an excellent job selling our property. He was very straight forward and realistic and I never felt pressured or subject to hyperbole. We were always informed immediately of any developments in the process. He knew his market extremely well and was able to obtain a fair price in a reasonable time-frame. We have used his agency before, both buying and selling real estate and have always felt satisfied with the outcome. Highly recommended.|
|After contacting Jeremy to view the property, he arranged the inspection overnight as we were able to come to Albany the next day. He was on time, friendly and easy to communicate with. All the staff at Merrifield have been exceptional throughout the purchase of the property. Highly recommended... Cheers|
We purchased a block off Jeremy and it couldn’t of gone smoother he was friendly and professional as with all the staff we dealt with at Merrifield Albany. Thank you for all your hard work we will definitely speak to you again if we purchase again.
Outstanding, company and staff excelled in all areas, very professional, friendly and helpful. The whole process flowed smoothly and I felt at ease throughout. Thank you.
Jeremy was approachable and had an excellent understanding of the Albany property market
The experience selling our house was seamless under Kyles guidance. He has a broad knowledge of the current market and is therefore able to list at market value accurately. Kyle was able to guide us so proficiently through the process, that little was left to chance. His expectations and standards are very high in regard to the appearance of the property during the sale period. He has a keen eye for detail so easily overlooked. This is where his communication style shines! Kyle always left decision making to us without any pressure and maintained his professionalism throughout the entire process. He was also very positive regarding the prospects of sale of an old home. He always made us believe we would sell, and we did, quickly! The sale was efficient, all in all a very enjoyable experience. We would recommend Kyle for your property dealings and we would most certainly seek him out again for future real estate dealings Thanks Kyle.
Was very helpful and understanding as it was our first time looking at building . Was able to explain things we weren’t sure about and happy to answer all our questions
Jeremy provided regular updates and was tenacious in following up potential buyers. I really felt that Jeremy was invested in finding the right buyer for my property.
Jeremy was very helpful in selling me my first block of land. He and Merrifield Real Estate were patient and cooperative in helping with finance extensions when things were taking longer than expected and they always kept me up to date on everything that was happening through the whole process.
Jeremy was great and lovely to deal with, even when unexpected events occurred he kept in touch and helped us get the sale we wanted.
Being interstate buyers, we placed a great deal of trust in Jeremy and his team and could not be happier. We found them to be very professional, friendly and reliable. We are so pleased with the service we received throughout our whole buying experience.
Jeremy was very good to deal with. Nothing was an issue. Provided a prompt and a professional service. Will definitely use him again in the future.
Jeremy was great to deal with. He was very helpful and thorough in providing all the information we required for our purchase.
All staff we had contact with at Merrifield could not be more helpful. Well done Merrifield
Lee Stonell was a professional and diligent representative. We would not hesitate to engage her services.
Jeremy and the team at Merrifield are a wonderful business to deal with, I could not recommend them more highly.
As a first home buyer the Merrifield Realtor was very helpful and supportive throughout the process of buying a home.
Lee Stonell went above and beyond what was required to ensure our old tenant was looked after during the sale of our property. She also organised and arranged minor repairs and tasks which was almost impossible for us to attend to due to distance. Without hesitation, I would recommend Lee to anyone looking for an honest, dedicated agent to help any of your real estate requirements.
We have just purchased our first home and Georgie has been a god send in getting our rental leased super quickly, saving us the stress of doubling up on mortgage and weekly rent repayments. Georgie has gone above and beyond in arranging viewings to get as many people through the property as she could and has been an absolute pleasure to deal with. Cannot recommend her enough! Thank you for making this process so seamless for us.
After having dealt with another local real estate and been nothing short of disappointed, a friend recommended that I speak to Kyle, Wow! In retrospect I wished that I had listed the property with him from the onset. Kyle is so well suited to this job, personable, honest, yet with integrity and professionalism, The whole process from listing right through to settlement was a breeze. I was kept informed at all stages. I would have absolutely no reservations in enlisting Kyle's services again and have certainly been telling acquaintances that are looking at buying or selling property in the Albany region to seriously consider Kyle as their agent, I could not be happier with the outcome.
Lee was very professional, helpful and quick to respond to messages. My property was well promoted and sold within 3 months.
We were very happy with the regular communication and professional way that Jeremy and his team dealt with our transaction. The banks were responding very slowly and he was able to help us get an extension to the finance clause. With COVID things progressed a little differently to the usual way however the electronic form of offer and acceptance worked well. Very happy to work with Jeremy again if we have the opportunity.
Jeremy made the experience of purchasing our first block of land so easy. He went above and beyond to assist with the purchase, answering all our questions and was easily contactable every step of the way. We cant thank Jeremy enough for all of his valuable help and we would highly recommend him to others.
Would not hesitate to use Jeremy again, very professional and personal, made the whole process so much easier.
Very helpful, professional, knowledgeable and diligent. Kyle made the process of selling our block quick and stress free.
Just want to say a huge thank you to all the ladies in Strata Management of Vancouver Views. I had taken over the Administration of my Mum's Estate and had a lot of questions and queries in regards to her unit (which has just been sold) and her rented lock up garage. The main ladies that I dealt with were Selena, Carly and Amanda, they were so friendly, helpful and quite flexible as well - so I really wanted to say a huge thank you for making my dealings with Merrifields very pleasant.
Was friendly and very helpful.
Very supportive with clear guidance throughout the offer process.
On a personal note, I want to thank you from the bottom of my heart for the last 4.5 years, your personal service and professionalism in my opinion is un-matched in your industry, and also the company Merrifield is also the best I have ever had to deal with.
Throughout the tenancy you and your team have been very professional, prompt and efficient in all your dealings with me. Thank you for your services as Property Manager
We found Lee to be very professional. She was able to answer all our queries. Lee kept us informed at all times and was easy to keep in touch with. We feel Lee went above and beyond what was required to ensure the sale of our property. We would be happy to recommend Lee to anyone wanting to sell or purchase a property.
I appreciate that you guys really helped getting the place presenting well, there was good communication and you were very fair and reasonable. I don’t think you could have done better, I’m grateful for all you did.
Jeremy was great to deal with! As were his team! He was always available and happy to answer any of our queries. As we purchased our property during COVID-19 and we live in the Pilbara we had to go about things a bit differently. Nothing was too big or too small for him to organize for us. He made the whole process easy and stress free. I highly recommend Jeremy. Five stars
Efficient, professional, prompt, great feedback and communication, backed up by an amazing personal assistant. Can't recommend highly enough.
Lee's friendly and professional outlook made the whole process of purchasing our home stress free and streamlined. We would highly recommend Lee to anyone wishing to buy or sell.
Lee is the best! Helped heaps in different ways.
Really great service from Carly and the team @ Merrifield. Thank you so much for being so fab and making the process seem really easy! Great communication from you guys left us feeling full of knowledge on the process of buying our new home.
Carly was fantastic from start to finish. If something wasn't clear she always answered with great details. She was always professional. We were very happy with her exceptional service. A pleasure to work with.
Kyle was professional friendly and knowledgeable. He kept us informed the whole way through.
Very knowledgeable, honest and always very professional yet very down to earth, easy to talk to and gets results fast, its a pleasure dealing with Jeremy, Megan and the team at Merrifield, my go to agent in Albany.
Lee was helpful before, during and after the sale
Highly recommend and most definitely, would recommend your agency to anyone looking for an Agency!! Kyle was above and beyond
Just exceptional service and delivered what he promised.
"Would you use this Sales Representative again in the future?"... Absolutely, Jeremy guided us though finding and buying our first home.
We are impressed by all Merrifield staff led by Jeremy’s honesty and integrity and patience in directing us towards a far better property than we first looked through.
I will always recommend Colin Montefiore as he is very personable, professional and efficient. Colin listens to what we have to say to fully understand our needs. We couldn't have been happier with Colin's friendly approach to the sale of our home, and thanks to Colin's fearless honesty and strong work ethic, it sold very quickly at a price we were extremely happy with.
Lee provided an excellent sales proposal with comprehensive market evidence. This helped keep our 'feet on the ground' with respect to price expectations and time on market. As a result our expectations were met and exceeded. Lee also worked very effectively with our Settlement Agent to ensure our Landcorp issues were quickly resolved. We are very pleased with the outcome. The agency fees were also competitive and communication was at all times excellent. Thanks for the great work, Lee.
Lee made selling our first home a breeze! She had excellent communication and she is always friendly, approachable and willing to help. We couldn’t recommend Lee highly enough.
Excellent in a somewhat slow market. Jeremy kept us informed along the way and gave us great advice along the way until sold. Timing from our point of view was perfect.
Lee has been very helpful in our search for a suitable property. She listened to our requirements and kept us informed when suitable properties became available. Lee arranged viewings of properties we chose to inspect and was always happy to show us through and give us ample time to inspect. Lee kept us informed during the time of Offer and Acceptance and dealt with all matters in a timely manner.
We would highly recommend Lee.
Very quick to respond to enquiries, gave us clear and unambiguous advise and information. Lee and was always happy to go the extra mile and keep us updated regularly. I would thoroughly recommend Lee. Doing business was a real pleasure.
Lee made the purchase of our unit very easy!!! She has a friendly professional manner and is very easy to talk to. Lee always got back to us in a prompt manner. Nothing was too hard and when we left phone messages or emails she didn't hesitate to find out and relay any information we wanted to know. We will/would highly recommend Lee to anyone that is buying or selling real estate. We love our new property Thank You.
Lee was fantastic. Easy to contact at any time and always available when needed, listened to what we were looking for at initial meeting and contacted us with details of the house we purchased as soon as it was listed. Lee went above and beyond to make purchasing our house easier.
Lee was exceptional, courteous, kept us informed and provided services outside scope of a Sales Rep.
Excellent timing of market in respect of the property, great follow up and closure. Lee always kept us informed of progress of sale.
It was a pleasure dealing with Lee Stonell when purchasing my first home. Her friendliness and expertise made the process incredibly easy and stress free. Lee promptly dealt with and answered all of my many queries and questions at all stages of my home purchase.
For friendly, professional service, I would highly recommend Lee Stonell.
Jeremy is a fantastic worker and so are the rest of the team at Merrifield. While going through properties with Jeremy he did not pressure or fabricate on properties value, style or location. He knew what we wanted and respected our opinions and I cannot thank him enough for that. The whole team got very involved in trying to sell our property and that really surprised me, as it shows a great team dynamic amongst the sales team. THANK YOU!
Kyle was extremely professional and helpful. We would definitely go with him again!
I have used Jeremy, and Merrifield numerous times now and every time has been a breeze. Nothing is too much trouble and I am always kept updated with progress. Jeremy puts in 110% and works hard to achieve the best result. If I ever buy/sell again I wouldn't even think twice about who to go with, it will be Jeremy/Merrifield for sure.
Jeremy Stewart is very professional and likeable and we are very happy we used Merrifield Real Estate
Thank you so much for your assistance over the years, it has made it so much easier while we were living in Perth to have a property manager who we can absolutely trust! You have been fantastic at communicating with us and providing sound advice regarding maintenance of the property.
I would definitely use Lee Stonell again, she is the BEST!!! Very thorough and professional.
I can't see us using any other Real Estate agent than Merrifield again. Jeremy has a broad list of contacts, he is supremely professional and reliable, and he tells the hard truth well.
Jeremy went above and beyond. We have already contacted him again for a friend who is looking at a property near our new house. I seriously cannot think of one thing that could be improved on with our experience thank you so very much.
You have a fantastic team, outstanding customer service and a modern, progressive approach to selling real estate in Albany.
Jeremy was honest and upfront and very professional in his approach. He went above and beyond - managing to sell a house that wasn't even for sale! Thank you Jeremy - the whole process was so smooth and easy.
Thank you for all your amazing work over the past five years. Our time in our rental has been made stress free and enjoyable due to your professional manner, you have always been reliable and efficient. Merrifield are lucky to have such a gem and we will certainly recommend you to family and friends!
Jeremy did an exceptional job of selling my property for just below asking price and in under six months.
Kyle was fantastic and always kept us up to date with the progress on the sale of our new block. He was very friendly and answered all of our questions. He was very professional and really cared about our wants/needs when purchasing our block of land. Kyle and the Merrifields team were a pleasure to deal with.
Very happy with Lee. Lee always kept us informed and was always willing to answer questions we had and was very accommodating in solving problems/issues that occurred along the way.
Helpful, informative and communicated about any interested buyers effectively, as I'm overseas this was important.
I would definitely use Kyle again, very good service!!
Kyle made everything very easy to understand and the process went very smoothly.
Kyle understood our needs and we were extremely happy with his service.
Professional, precise, polite, good knowledge, highly ethical, genuine, great communicator, punctual and provided outstanding service including follow up in every way possible.
I would most definitely use Lee Stonell again, Lee explained each step of the process in an erudite way.
We were always updated on any progress, it didn't matter what day or time it was. Went above and beyond to complete a sale.
First agent ever I felt I could trust
Jeremy has great business sense and is an extremely competent realtor. I felt he always had my best interests at heart, he was always accessible and worked hard behind the scenes to get the job done. I have also dealt with others in the Merrifield team and found them to be honest and professional. I will definitely use Merrifield for all future rentals and purchases
Good document package of maps and Strata Minutes - very useful.
Everyone has a very helpful and happy disposition. My Sales Representative listened carefully to everything and was extremely helpful and excellent at his approach to his job. There is nothing to improve on, so a BIG thank you to everyone!!
Thankyou for everything Georgie and Staff at Merrifield. Extremely Professional and lovely.
Could not fault the attention and time spent on the sale of my home by Lee, as well as other staff. It was a great experience.
Could not fault the attention & time spent on the sale of my home by agent Lee, as well as other staff.
Thanks for all your work and assistance in making leasing my home as stress free as possible. Much appreciated.
Always happy to help in anyway she can. Keeps you informed as to what to expect next. Cheerful, returns calls promptly. We were lucky to have Lee. Keep up the great work!
Kyle was very professional and informed us at all times about what was going on with the sale of our property. He gave us sound advice with regard to the price it should be listed at and also how best to present and market our property. He worked with clients on his database while trying to sell our house and offered them the chance to view our property as soon as they could and the results of this were amazing. Two very good offers came in on the same day and this happened only four days after our property was advertised on the internet. One of these offers was above our asking price!!! Needless to say we were very impressed and would highly recommend Kyle as a salesperson to anybody who might be thinking of selling or buying a property in the future. Well done and a huge thank you Kyle.
Kept us informed! – When we told Kyle what we were looking for in a house he found the perfect one for us. He made the buying process super easy and as stress free as can be, especially being first home owners
Very friendly and always kept in touch.
Friendly, relaxed and informative. Kyle was right on to the task. He kept me informed of all that was going on.
Kyle was very honest, prompt and available, No time was wasted very clean and fast transaction.
We really enjoyed the candid and honest interactions we had with our Sales Rep.
I would use Merrifield Real Estate again as there service was excellent.
Great Experience. Kyle was super helpful and went out of his way to find the right house to suit my personal style. I would highly recommend him and will use him again if the time comes.
Dealing with Kyle Sproxton was the best decision we have ever made regarding selling our property. Kyle was a consummate professional from the start, he was always putting out best interest first, and only dealt in facts. He was able to find a buyer for us through his excellent listening skills and achieved a very pleasant outcome for the buyer and the seller. His attention to detail ensured that the whole process was smooth and stress free on our part, and I’m sure the buyer felt the same. We would not hesitate in using Kyle in the future and also recommending him to prospective buyers and sellers.
I think you are an excellent agent, so great to deal with!
Carly is fantastic! Very courteous and knowledgeable.
Great service and great communication with everything that was going on.
Right age, strong worker and we would strongly recommend.
Took over the strata management, always keeping us up to date with information.
Very professional, very pleasant, very good at her job.
I have always found Carly to be helpful and trustworthy.
The team at Merrifield (Property Management) are very efficient compared to what we have had before. Keep up the good work.
Carly has turned our rentals around – giving sound advice and with a very low tolerance to shady tenants. We are very happy with Carly and Nadine.
We have found Carly to be very professional. Carly is always prompt when returning calls, she has a good understanding of the real estate industry and is most helpful. We would have no hesitation in recommending Carly to other property owners for management.
A diligent, pragmatic and commercial property manager. Always thinking about serving her clients interests fairly and properly.
I have a lot of confidence in Carly.
We have known Carly a number of years and found her to be polite and have a great understanding of her profession. We would recommend her to others as honest and friendly.
Nothing was too much for Lee Stonell and we certainly had the trust she would assist us to achieve our dream. Level of communication to us from all your staff was wonderful.
Kyle was very efficient and gave us a lot of his time. His patience and assistance were extremely appreciated, and his knowledge of the property was excellent.
Very professional but also has a relaxed and pleasant demeanour. He did everything he said he would do and we achieved our objective by selling the property promptly and at a price within the range of our expectations.
Thanks for your time and professionalism, you have left a great impression of both yourself and Merrifield Real Estate.
Merrifield has been managing our home for the past 4.5 years while we were working away. Kylie managed our property for the most recent of these and we just wanted to express our gratitude for her high level of service and professionalism. Ours probably wasn’t the easiest property to manage but Kylie never let us down, she was always quick to respond and to find a solution. We were very fortunate to have her as our property manager.
Great communication & understanding
Our staff member Jeremy was fantastic with all aspects of our negotiations which really helped what could have been a lot more stressful. Both property sale/purchase were conducted with ease and efficiently. The office staff went out of their way to be helpful, especially Megan with 'Facebook Sales' the good result boosting 'the offers' which helped.
Would you use this Sales Representative again in the future? "Absolutely, understands our family and business"
Excellence of service, professionalism with which every stage of the process was handled.
Jeremy went 'above and beyond the call of duty', especially over the Christmas and New Year break to ensure that everything was in order for the sale of my house. When I return to Albany one day and buy a house, I know without a doubt, that I would ask Jeremy for his expertise to help me through the process.
Jeremy knew the business, knew the area, kept us informed weekly & was a pleasure to deal with. Also very willing to arrange local contractors on our behalf. Totally happy with the result.
Lee’s assistance…..was invaluable. Because we don’t live in the area we appreciated that Lee was able to keep us fully informed of where we were and where we were going every step of the way. We found Lee to be very thorough, providing a professional and friendly level of service. We have no hesitation in recommending Lee to anyone, and would personally seek her out for our real estate needs in the future.
We live in Perth, so Lee was totally responsible for the quick, hassle-free sale – a sale above the price we expected….It is most likely that we shall eventually settle in Albany and we shall certainly be using the services of Lee.
I feel comfortable in your presence and your honest approach with no rush or pressure.
We were very comfortable with Lee from the start. She explained all the procedures, costs and our rights and obligations very thoroughly. She was sensitive to the emotional attachment we had to the property and carried out all our wishes diligently. Nothing was too much trouble. We felt confident in her honest and integrity.
Your dedication, professionalism and care taken in selling our home is greatly appreciated and we, including the kittens, say thank you very much Lee, a job extremely well done.
Lee Stonell was instrumental in enabling us to find and purchase our ideal property in Bayonet Head. We found lee to be very honest, hard working and patient. Lee showed a real commitment to us….Lee was very approachable and was willing to answer any questions or find out any further details that we required. Lee has a very positive but patient approach which helped my husband and I in our purchase. I am more than happy to refer (Lee’s) services to friends and associates.
One person I would particularly like to thank is Lee Stonell….I had spoken to a few other real estate agents…..and not one of them made us feel or happy with the huge decision we were making….I rang and spoke to lee one afternoon and form the moment she started talking to me I felt a big weight lifted from my shoulders. She was helpful, friendly and most of all willing to help us find the right house for us….We love our first house that is out own and we will be recommending….Lee Stonell to everyone we know who is looking to buy a property.
Nervous and a bit unsure whether I was making the right decision, Lee Stonell professionally acted swiftly on my behalf….I was overwhelmed with the level of professionalism that Lee had shown during and even how with the sale…Matters that needed addressing, Lee attended to and quickly responded to them….I was impressed!...Lee is a wonderful real estate agent and I hope to be calling upon her again in the future. Lee Stonell is an asset to any real estate firm.
What I will remember though was Lee’s friendly, natural manner and sense of humour. I felt I was dealing with a friend who was on my side.
I keep pinching myself expecting to wake up and find it’s a dream……I can’t thank you (Lee) enough for all your patience in showing us so many properties, it took a while to clarify what I really wanted – but it was certainly worth the wait.
Lee was friendly, personable & professional. Carly who filled in while Lee was away was also excellent! As I was acting as POA, it was great that Lee and Carly were able to assist me with providing strata banking, insurance info and for all the forms and liaising with our settlement agent.
Thank you for your excellent service & help!
We walked in off the street into your York street office looking for a second opinion appraisal of our property in preparation to sell. Lee happened to be in the office at the time. We were very grateful that Lee was free to talk to us because we have since had a wonderful experience working with her.
Lee made time to meet with us the very next day. She spent much time with us, answering all questions clearly and respectfully, which we really appreciated, given that it was Friday night. Lee was genuinely interested in the improvements we had made to our property and took her time in inspecting it before offering her appraisal. Given that this was our home, our pride and joy, we really appreciated the time and care she took with this. We asked Lee for her advice regarding any further improvements we should make to our property before listing. We were very grateful for the gentle and tactful was she advised us to repaint a wall (which we did). Following this meeting we had no hesitation in signing with Lee.
From that point on, Lee was clearly working hard on our behalf. Our home sold on the evening of our first Home Open. We understand that she really negotiated on our behalf, securing an excellent offer. Again, she made the time straight away to meet with us to present the offer (on a Saturday night), taking as much time as we needed to talk things through with us so that we felt comfortable in our decision to accept the offer. We feel that Lee’s excellent interaction skills combined with her expert photography and advertising that she arranged contributed to the quick sale of our property at a good price. We remembered meeting Lee as potential buyers at a few local Home opens about two years previously and recalled her friendly and personable manner from then.
The period between offer and settlement was very smooth for us as Lee took care of everything, keeping in touch to let us know how things were progressing and what we needed to do. During this time we were interested in two houses in Perth but the listing agents of those properties did not feel trustworthy to us. Both times we were able to call Lee and ask her questions about the process of placing offers, knowing that she would be both willing and knowledgeable. This allowed us to proceed with much more confidence.
Over the past four years we have viewed literally hundreds of properties in Perth and Albany. We have made several offers, bought three houses, sold two and rented one through an agency. As such we have interacted with many different real estate agents. None of these agents has demonstrated anywhere near the same level of genuine care, commitment and communication skills as Lee.
We have the highest opinion of Lee as a real estate agent. She was consistently professional and dedicated and acted with much integrity in her work for us. She was always available when we needed her and we found her friendly manner a real pleasure. She consistently gave us sound advice and we were obviously delighted with the outcome of our sale. We have been recommending her to all our friends and we hope that she received the industry recognition that she deserves.
We were kept up to date with everything that was going on all the time. I like being informed of everything. Thanks again Kyle
Very approachable. I felt he was very understanding and went above and beyond to make it an enjoyable experience.
Kyle was excellent to deal with because he explained everything clearly & kept us well informed throughout the process.
Thanks for all your help in finding a home for me and for the management of my application. You're pretty awesome and I'm very pleased :)
Excellent & professional service! Above & Beyond.
STRAIGHT FORWARD AND SEEMLESS
“Kyle made it real easy for me. I live 4500kms away in Darwin, so I couldn't help at all. Kyle sorted everything for me making selling my joint easy as.”
QUICK & EASY SALE
From start to finish the sale of our home was professional, positive and we would highly recommend Kyle to anyone. A big thank you Kyle for all your enthusiasm and feedback.
Went above and beyond both prior and after sale. Took extra photos and provided a floor plan within a few days of request... and holding of keys for tradesman access - Thank you!
Would you use Kyle Sproxton again in the future?
Because Kyle is an asset to any team. He has a very straight to the point/matter of fact approach with out being arrogant.
We are very happy with Merrifield, they are very professional, friendly & helpful.
Kylie has done a remarkable job since taking over the role. Nothing has been too much trouble for her and it was done with pleasure.
Kyle was very friendly, helpful & professional.
Ashton your prompt, friendly and knowledgeable customer and property service and genuineness when communicating with us has always made us feel very comfortable and we trust you with our property. "It doesn't feel like a business relationship...you make it feel personable. THANK YOU!"
I have had the pleasure in having Merrifield manage my beloved property for over 5 years now. They take such great care of me as an owner, my tenant and my property. I can not fault any of the team and in particular Kylie as a property manager. I would never hesitate to recommend Kylie and the team at Merrifield's to anyone I know.
Kylie always does more than expected and always with a lovely attitude and beautiful smile
We have had property managed by your company for over 15 years now and without a doubt we can honestly say Kylie is the best property manager we have had. She is very professional but still keeps an element of personal service, her communication skills are excellent which we regard as a very important aspect of property management. We have already recommended family & friends to Merrifields.
We have full faith that Lisa manages our properties with our best interests at heart. She is also fair to tenants, and we would not hesitate to recommend her as a property manager to any person with an investment property.
Polite helpful professional and Kylie always returns calls and completes tasks. She is a credit to your business.
Lisa Dunham is an outstanding Property Manager. We are so appreciative of her skills in handling our property in Albany. We have 3 other rental properties in Qld and Lisa's property management eclipses that of all of the property managers we have dealt with over a span of 8 years. Merrifield is extremely lucky to have Lisa on the team! She is very efficient in all areas of her service.
I have found Merrifield real estate and Kylie our property service manager to be highly professional, quick to answer any concerns and has very good communication.
Merrifield Realty provide value for money in their services as a property manager. Prompt contact is always made with me whenever an issue arises. Cannot fault Lisa or Merrifield in general.
Lisa is an excellent property manager, she communicates well and shows care and attention to detail in managing my investment property
Lisa is an excellent property manager, she communicates well and shows care and attention to detail in managing my investment property
Kylie Tschabotar is undoubtedly the most professional, capable and efficient Property Manager we've ever engaged. We are so grateful we have her managing our property while working away and would strongly recommend her to anyone thinking of leasing a property.
Kylie our property manager has been the best ever, is quick to respond and communicates very well with us and from day one listened to our past tenancy and management concerns and has never let us down. We highly recommended Kylie to anyone looking for a professional property manager.
Jeremy was very informative and friendly, explained everything well and answered all queries, chased up small things to be done, and explained contract & process well.
Everyone we dealt with in the whole process was helpful, had a sense of humour, patient & honest.
Consistent in advice, ethically principled in all aspects of sale. Have previously been involved with property transactions and Merrifield's conduct was outstanding.
We were very happy with the service Kyle provided us. He was very accessible, helpful and friendly, and got us a good outcome in the sale of our house.
Thanks again for your professional service and support with managing (my property).
Merrifields should be lucky to (have) such an asset as you.
We have used Merrifield, Jeremy in particular, both for the purchase & sale of property and have found him thorough, helpful & professional. We would certainly use him again & recommend him.
We really appreciate your kind & generous sponsorship of our Ladies Triples Event. It was a great success! Thank you.
A pleasure once again to deal with you Jeremy. Your honesty and professional approach always gives us peace of mind and once again got the right results. Thanks to you.
We were both extremely happy with Kyle he was an excellent choice as a real estate agent. His knowledge and his pleasant nature made it so easy for us to feel confident in his selling of our property. After receiving the offer on our property after only 4 weeks on the market, Kyle was always keeping us inform as to the progress of the sale and the final settlement. We would highly recommend Kyle as an agent and would definitely use him again in the future.
Our agent Kyle Sproxton is a valuable and highly recommended agent and with his amazing effort, communication and knowledge of the real estate market we were able to purchase our property. Being first home buyers, he was very patient, honest and forthcoming with everything we needed to know. He was there for us anytime of the day and could provide answers to our questions. I would highly recommend him to our family and friends. A big thank you to Kyle!
Thank you very much you have been the best property manager I have dealt with. You are always happy, friendly and helpful.
Jeremy has always been wonderful to deal with. He is down to earth, honest, not pushy and has looked at many properties with us before finally after two years finding the right place.
Awesome Real Estate Agent - Kyle is very efficient and sold our house very professionally. I fully recommend Kyle Sproxton to sell anyone’s house.
Courteous & prompt.
Absolutely love our new property, perfect for our first family home!
Jeremy was so helpful. Being our first home he made the process smooth and informative. We are so grateful for everything he did for us. Nothing was too much. Would never hesitate to recommend him to everyone we know. Thank you Jeremy.
Thank you Kyle for the overall service you provided in selling this property. The advertising coverage embraced all media outlets and ultimately delivered the successful sale of the property. Your feedback on all matters was always detailed and concise and appreciated. Your dealings were always of a professional nature and sympathetic of the background to the sale of this property.
Regards and best wishes for the future.
On a personal note, we would both like to say thank you. The tenant/property manager relationship requires a delicate balance and you have always been courteous and professional in all your dealings with us. We felt we could approach you if we had any issues and that made us feel more comfortable as Merrifield Tenants. We will certainly keep you, and Merrifield, in mind when considering renting out an investment property.
We had good and timely advise that enabled the sale to proceed to a successful conclusion.
Bill & I found Kyle and the staff very conscientious and helpful right through any hiccups and minor problems. Kyle was always very approachable.
I wanted to send you a short note. I am moving to Albany from an volunteer assignment in Timor-Leste and have been working with Sharilyn Dekker to try an organise a rental property.
Sharilyn's professionalism and assistance has been exemplary. I have some properties that I rent out myself and in all my years I have never come across such a client centred, calm, positive and "can do" person.
I thought, as the Managing Director (which I discovered on your web-site), that you would like to know some positive feedback from a happy customer. Thank you for the extra support and assistance to help what could have been a very difficult task!
Excellent sales skills. Very conscientious courteous and considerate of our requirements. Lots of effort put in to achieve the end result.
We were very happy with Kyle's manner and professionalism. We would definitely use him again if we buy or sell property!
We originally appointed Kyle to sell our block and although he was only new to the job, we were extremely impressed by his professionalism and knowledge. We then changed our mind and decided to build on our block and got Kyle around to our house for an appraisal. We signed up and within a few days Kyle contacted us with a potential buyer, they visited the property to put in an offer! Within a week!
The market research provided to us was outstanding, and Kyle kept us abreast of everything that was happening. Delays were communicated and he really stepped us through the process. He is professional, fun and a very hard worker. I have pretty high expectations and I was not disappointed once. You cant go wrong getting Kyle to sell your property.
Jeremy and the team as Merrifield Real Estate 'bent over backwards' to assist with the purchase - great service!
We have to say we are so happy to have you as our property manager, you’re just always so ‘on the ball’ with all matters, its very reassuring, so thank you!
Lisa has been our agent for almost ten years. She has consistently provided exceptionally thorough, professional and personable service since our first interaction. It is rare to find a person so committed to her work and someone that always goes beyond what is required to support her clients. We are grateful for her service and cannot recommend her highly enough!
Great followup & service!
Persistent, personable and effective agent.
Always kept us up to date & informed, never a problem to show us a house, very helpful & informative on purchasing the property that suited us. A very nice person to deal with. Many thanks Jeremy for helping us find our new home in Albany and giving us honest advice. This is invaluable when new to a town.
Lisa was our property manager for more than 3 years and she has been amazing! I back this claim with the following:
1. Requests for maintenance were acted promptly
2. Feedback on inspections were communicated clearly and within timeframe.
3. Returns calls/emails on times promised.
4. Ending our lease was even easier with her negotiations with the owners, saving us money as she made sure we did not have to spend on replacing things that do not need one.
We highly recommend her, and if I have an investment property I would never hesitate to to get it managed by her.
Thank you very much Lisa. Keep up the good work!
Cheers Jeremy. Professional, your advice was once again invaluable. Thanks!
I would like to thank the team at Merrifield, and particularly yourself Lisa for the fantastic job you have done for us in managing Eleanor Street these past years. You really made it so easy, and gave us great confidence that the house was being looked after and any issues raised and addressed asap. I also appreciated your patience with the paperwork (and my abysmal record keeping)!!
Lisa, you have been a fabulous property manager and I'm really glad we had you managing our property for us. Thank you very much for your help, assistance and great service over the years. It has been and still is much appreciated. Your attention to detail, professional manner and efficient work ethic is a real asset to Merrifield and we are grateful for all your hard work.
A very professional & trustworthy agency.
Thank you for everything Kylie, being our property manager has not always been easy as we know. But you were amazing :) you even met my dogs which wasn't easy!
I couldn't recommend you more highly to my friends and family as a property manager.
Professional, approachable, puts in more than 100%
We are very pleased and pleasantly surprised at how well we were communicated with & supported. We received great service. Allowed us to see the house without feeling pressured. Very professional in all aspects of our dealings. Made our purchase even better. Thank you!
Jeremy was extremely helpful, friendly and polite which made our first experience with a Real Estate agency memorable for all the right reasons.
We met Jeremy while viewing a property, the professionalism, attention to detail and 'outside the box' thinking was really appreciated. Best Real Estate experience we have had.
We felt very confident with Jeremy and i think this was felt from his professionalism and confidence. The sale was extremely quick so this would have helped.
Excellent in every aspect!
Lee was friendly, personable & professional. Carly who filled in while Lee was away was also excellent! As I was acting as POA, it was great that Lee and Carly were able to assist me with providing strata banking, insurance info and for all the forms and liaising with our settlement agent.
Thank you for your excellent service & help!
Kyle really cared about our situation and genuinely wanted to help us. He has a good sense of humor. We received lots of feedback.
Very professional approach to all aspects of the sale process. Highly recommend to any potential buyer or seller.
A great friend & mate, who is very contactable & professional.
Kyle understood exactly what we wanted and moved straight away. He explained everything extremely well in regards to the purchase. We felt very comfortable and trusting in dealing with Kyle. Thank you.
It was a pleasure to deal with Jeremy as he was friendly, helpful and always honest. That was very important to me.
I just wanted to take the time to commend Kylie on her thorough and professional service that she provides to me as an owner.
Kylie manages my property in Yakamia and being that I live in Perth, I have 100% pure trust in the fact that she has the best interests of both myself and my tenant at heart.
Her inspection reports are very thorough and nothing is left unnoticed. The timeliness that she gets the reports back to me are very prompt and she follows up any outstanding issues with either myself or the tenant until it has been rectified. If I ever have concerns or questions, it is never an issue and she is very fast at following up my queries.
I have other investment properties and I wish that my property manager for them was as sensational as Kylie.
I certainly would not hesitate to ever recommend Kylie to anyone that is looking for a quality Property Manager.
I am writing this letter as a humble note of appreciation for the outstanding ongoing property management service provided by Merrifield, in particular by your property manager, Ashton James.
Cindy and I have been in the property investment arena since 1992 with properties in Australia and South Africa. We know how unforgiving the property management role can be.
Our properties in Albany certainly aren’t an easy portfolio to manage yet Ashton is consistently looks after our best interests yet, at the same time, manages to keep the tenants happy.
She has an outstanding knowledge of the tenancy rights – which helps us with direction, and her thoroughness with repairs keeps the tradies honest saving us unnecessary costs!
I would love to recommend Merrifield to anyone who needs an extremely capable property manager in the future. Keep up the good work.
Thank you for a very professional service, exceeded my expectations, loved the website!
Lisa, Thank you for your professionalism and outstanding property management skills. We are thrilled to be back in our own home and it has been cared for so well in our absence.
I have known Kyle for a few years now in Albany and he is very professional in his business dealings and works hard for his clients. I highly recommend Kyle for your next property purchased.
Very professional and friendly.
Jeremy and Michelle made our circumstances a lot less stressful and we are very grateful.
Very approachable, friendly, professional, knowledgeable and enthusiastic about our new home.
Kevin and I found Jeremy very approachable & sincere He kept us informed and up to date following house inspections. Prompt feedback was very much appreciated.
Honesty is a very key part in business especially in Real Estate and Jeremy was always honest.
All aspects handled most professionally. Good follow up.
(Jeremy) Took care of any issues making it stress free for us.
Why would you use this Sales Representative again? Service and ease of transaction.
All aspects of service of high standard. Very happy. Thankyou.
It has been a pleasure meeting & working with you with a very favourable result for us both. We will not hesitate to recommend you to others and we will definitely be in touch should we need to buy/sell another property.
Why would you use this Sales Representative again? Service and ease of transaction.
Why would you use this Sales Representative again? Excellent up to date information regarding sales data
The whole team worked well together and we feel they went above and beyond the call of duty. They were not affraid to show is the odd house "The Mistery House". Reading between the lines and working out what we actually wanted.
Wanted to pass positive feedback on Colleen with the work she did on our behalf to get our rental returned to us in such a clean and presentable condition. Colleen acted in a strong decisive timely controlled manner and never wavered from the right course and we can't speak more highly of they way she handled things always keeping us informed and in the end the house is as we expected but im sure without her efforts it could have been much different.
Sales agent was both professional and personable. Friendly, patient, forthcoming, non-pressuring. Open lines of communication, willing to follow-up questions and enquiries. Seemed to have both parties best interests in mind.
Friendly, courteous, no pressure, kept in touch with us over a couple of years with suggestions - until we made purchase.
Yours is the best real estate agency I've ever dealt with. Many thanks. If we ever sell (unlikely we love it too much!) we'll be back to you.
We are always pleased with the service provided by Jeremy and his team, their knowledge and experience was invaluable, along with professionalism and ability to get to the bottom of a situation quickly exceeded our expectations even when not Jeremy's dept he always helps. Such a commitment to customer service is to be commended. Your advice was greatly appreciated.
On a scale of 1 to 10 would you recommend Merrifield Real Estate to a friend or relative? 10 - Absolutely will scream it from the highest building in Albany!
We welcome your suggestions or comments regarding our website. Only website that provides lots of information and photos especially great when searching properties from interstate and like myself didn't inspect home in person.
Lisa has been an excellent ambassador for your business. She is reliable and highly professional and has provided excellent advice, as an example of best practice she would be the person to emulate. For someone so young to be as good as she is, is remarkable. I hope you get the chance to compliment her!
Merrifield Real Estate understood what we were looking for, didn't try to push us into something we didn't want. No pressure, helped out when the bank was being hard to get along with.
Jeremy's expertise and professionalism is second to none and we look forward to dealing again in the future.
We'll recommend you all to anyone, with Thanks
It's refreshing to deal with a sales rep who is not pushy and who is up front and honest with information. These qualities together with a willingness to be available for a chat (whether it be in person, on the phone or via email) as Jeremy was, are far more effective at building rapport, winning trust and ultimately winning the transaction.
Colin was totally genuine, honest and helpful throughout the whole transaction process. He always responded quickly to queries and explained things to be easily understandable. He has a lovely friendly manner and was an absolute pleasure to deal with. I would recommend him to anyone. Also Lisa Dunham has been very helful and efficient. Excellent Staff.
In a time when customer service is almost non-existent it's nice to know Merrifields is a company you can rely on and trust.
Jeremy was always professional in his approach. I always felt I was being given his honest opinion and that we were "important", rather than just being another client on the list.
Jeremy, thank you for selling our property. We wanted a professional that understood the house and could appreciate it's uniqueness. You and your team were fantastic. Albany's best real estate agency and team.
We found Jeremy to be very honest and not at all "pushy". He was easy to approach, and obliged when we needed to check details.
Professional, competent and friendly service. Thank you Colin and Michelle.
I've recently recommended Merrifield on an online Albany Facebook page... we think excellent.
Very efficient and businesslike, respectful and pleasant to deal with.
Very personable and explains clearly.
Everyone was really good at Merrifields. We had very good service and no improvements necessary.
Jeremy was exceptional, a 10/10. Fantastic service and everyone was very good to deal with.
The service was always professional, prompt and I had every question answered. Jeremy is obviously in this business for a reason, the way he personally handles his clients I have never seen or experienced before.
Excellent progress reports on property sale by phone and email, even when we were travelling.
We had a fantastic experience with Merrifield Real Estate and all staff were very good too.
Professional, knowledgeable and prompt.
The services offered by Merrifield Real Estate are oustanding, professional, informative and friendly. Our residential purchase in Albany has been by far the best real estate experience we have ever had.
Just a quick note to say thanks for getting in touch with my friend's parents. They were very impressed with you. I'm not surprised at all given your fantastic ability. And of course your never failing professionalism.
You made buying a house almost too easy!
I'm just writing to say a big thank you for your efforts and professionalism throughout the sale of our home. We have certainly appreciated knowing that all has been in hand every step of the process. As discussed before we appreciate your openness and honesty/integrity throughout the process and can see why Simon recommended we get in touch with you.
I want to thank you for taking time out to have a chat with me last week. Your insight into the current market was most helpful.
I wish also to complement you on your forthright friendly manner, I can see now why Jim recommended you, I was impressed with your way of thinking, I am sure you will go far.
I will have no hesitation in using you or recommending you in the future should I need to do so.
We wanted to give you something as a thankyou as dealing with yourself and everyone there was the easiest part of the process. After having the problems with our bank when it should have been all straight forward we were thankful we had you at the start to get us moving and give us all the info we needed.
Jeremy was outstanding in all areas, precise, genuine, highly efficient, great communication, great personality.
The agent did his very best to find us the best value house available in our price range of $420,000. Our whole family are very impressed with our purchase.
Thanks to all at Merrifield for finding me such a good tenant and if I lease again it will be through you and I will recommend you.
Today I had the pleasure of inspecting one of my houses. I was so pleased with the condition of the place I would like to extend my thanks to you, Lisa and any other staff member involved for the excellent work and attention to detail. The previous tenant (recommended by Lisa) have left the place in the best condition I have seen for some time and I feel this is primarily to do with your teams work and diligence.
You are the best agency we have ever dealt with..and we have met a few in the last 40 years!!!
We wish to thank you for your assistance and be assured that we will recommend your services to friends in the future.
We are happy with all aspects of the management of our property. Thank you!
Congratulations on this month's property newsletter. As you say in the industry "it ticks all the right boxes"... very cleaver layout, excellent graphics, interesting content and has a great "feel" about it when you read it.
You have obviously put a lot of time into designing the layout and for what I see have been very successful with the end product.
I look forward to reading many more to come, well done.
Loved the newsletter, congratulations to Michelle.
Like the informative newsletters each month to keep us up to date.
Leonie and I would like to thank you for your time during our trip to the Albany area, especially the conversation on property prices.
This gave us a good insight into prices as we went forward in the process to purchase a property in the Narrikup area that has settled this week.
Happy with the quality of the service.
The end of year financial report is very good - better than before.
Team work is the key to a smooth transaction and it is very nice to know that we can work well together as a team to get the job done. My job is made a whole lot easier when I have a professional who is on the ball and does his job extremely well. To the team at Merrifield - keep up the great work.
Just wanted to say a long overdue thank you for all of the time and effort you put in to try to find us a suitable house to purchase in Albany.
You listened to our requirements and you worked very hard to fulfil them for which we are grateful. If ever we need a property in Albany, or know of anyone else needing one, we shall get in touch with you again.
Thank you for all your service over the years since 2004.
I would recommend Jeremy & the team to anyone as they are true professionals. They go out of there way to help. We have done business from a long way away and it went through very smoothly. I wish Jeremy & the team all the best.
The radio show is fantastic. Always interesting and up to date comments. We like the state & national references also the board spectrum of real estate.
We think all your team do a great job, in particular the performance of the property management department. When she sends her property inspection report ( 26 Shorts Place, Mira Mar), the accompanying photos show with great clarity what maintenance issues need attention.
Just a quick note to congratulate you on your ACCI Industry Development Award. A fantastic achievement and testament to the work you and your team does.
We would like to thank Jeremy and his staff for the service we received from Merrifield Real Estate. From the time from the first visit to our final settlement it was superb. Many thanks.