“Hope and I (Geoff) have had tenancy at 12 Dunn Street for almost a year. Kayla has been our rental assistant for our tenancy with Merrifield.
Kayla has been so wonderful in communicating and managing the details with the rental. The team at Merrifield Real Estate have been so responsive in our inquiries and helping us through any questions we had. We have communicated a couple of details about the rental and Kayla has responded so promptly.
- Indicating that Kayla will look into the situation and address it.
- Kayla has managed the situation and organised a solution so the issue can be resolved promptly, with a sympathetic and understanding approach.
Our experience with Kayla and the team at Merrifield has been such a refreshing experience against other realty groups in a competitive rental environment.”