Tommy͏ is the most dedicated, honest and truly caring real estate agent we have ever come across. We are an older couple who were living in Tasmania and because of Covid and the speed at which listed properties were selling, we were forced to buy over the internet. This was hugely stressful for us but dealing with Tommy made the experience very manageable and far less stressful. We felt as though Tommy was working for us and not just the sellers. Tommy was always available to answer questions or to source information for us. He was friendly, polite and genuinely caring. It was easy to trust him. He was knowledgeable and professional, but most of all he felt like a real person that you could connect with. Nothing was ever too much trouble and he made himself available at all hours. We would highly recommend Tommy and the Merrifield agency to anyone considering buying or selling in Albany.